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Trust & Safety

How Legitail keeps reviews real

A marketplace is only as good as the proof behind it. Every review on Legitail carries visible provenance, every provider clears bank-grade identity checks, and every moderation call is made by a person on a published timeline. Here is exactly how it works.

Three tiers of review verification

Reviewers earn a higher tier by supplying stronger proof. The provenance badge travels with the review wherever it appears, so buyers always know how much weight to give it.

  1. Verified

    LinkedIn + work domain

    Automatic identity match

    The reviewer signs in with a corporate identity. We cross-check the LinkedIn profile against a verified work email domain to confirm the person and the company they name are real and connected.

    • Single sign-on with LinkedIn
    • Work email domain confirmation
    • Role and tenure cross-referenced
  2. Verified+

    Contract or invoice on file

    Documented engagement

    On top of identity, the reviewer uploads a signed contract or paid invoice. Our team confirms the engagement actually happened, the dates line up, and the named provider was the counterparty.

    • Redacted contract or invoice review
    • Engagement dates validated
    • Counterparty matched to the provider
  3. Gold

    Recorded video testimonial

    On-the-record testimonial

    The highest tier pairs documented proof with a recorded video testimonial from a named decision-maker. It is the strongest signal a buyer can rely on before committing budget.

    • Face-to-camera, named participant
    • Linked to a Verified+ engagement
    • Manually reviewed before publishing
Bank-grade KYC

Providers are verified against government registries

Before a provider can be listed, we confirm the business actually exists and is in good standing — checked directly against the official register in each jurisdiction we operate in.

UAE

Economic Department & free-zone registries

Trade licence, establishment card, and beneficial-owner records checked against mainland and free-zone authorities.

United Kingdom

Companies House

Company number, incorporation status, and persons of significant control verified against the public register.

United States

State Secretary of State filings

Entity standing, registered agent, and EIN-linked records confirmed across the relevant state registries.

European Union

BRIS & national commercial registers

Cross-border lookups through the Business Registers Interconnection System and member-state registries.

India

MCA21 & GSTIN

Corporate Identity Number, director details, and GST registration validated through the Ministry of Corporate Affairs.

More registries on the way

We add jurisdictions as we expand. Need one covered? Ask our team.

Our commitments

These are the rules we hold ourselves to, in public. They are not aspirations — they are how the platform is run, every day.

<24h moderation SLAPublic dispute logRight of responseQuarterly reports
  • Zero tolerance for fake reviews

    Incentivised, fabricated, or competitor-planted reviews are permanently removed, and the responsible account is banned with no reinstatement.

  • Moderation SLA under 24 hours

    Every flagged review is examined by a human reviewer within one business day. Most decisions land in well under that window.

  • Public dispute log

    When a review is contested, the outcome and reasoning are recorded in an openly auditable log so the process stays accountable.

  • Right of response

    Providers can always reply on the record to any review. Their response is published alongside it, never in place of it.

  • Quarterly transparency reports

    We publish review volumes, removals, dispute outcomes, and verification rates every quarter — numbers, not promises.

Built for serious buyers

Hire on proof, not promises

Browse providers whose credentials and reviews have already been verified — or post a brief and let vetted teams come to you.